Mufti Online — Madrasah Ta'leemuddeen

"Price adjustment" when shopping online

· 22 Safar 1448 AH1 min readEnglish

Question

When shopping online (Temu etc.), certain companies have something called "price adjustment". It is a benefit which gives the buyer back the difference in his previous purchase compared to the current price which is received by the buyer as credit in his account.

For example, I purchased an item for R70. One week later it is R50 on the same online store. Using price adjustment one can claim back R20 as credit only to be used on that online store. Is it permissible to take that credit?

Answer

The customer does not have any right to demand the discount on a passed purchase. However, if the company is happy to reduce the price of a future purchase, then it is permissible for one to accept it.

And Allah Ta'ala (الله تعالى) knows best.

Answered by
Mufti Zakaria Makada
Checked & approved by
Mufti Ebrahim Salejee (Isipingo Beach)
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Source: Mufti Online — Madrasah Ta'leemuddeen — https://muftionline.co.za/node/36871
Fatawa SA: https://fatawa.co.za/fatwa/muftionline-36871

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