Handling charges on returned items
Question
If someone buys a load of timber, and then comes back and says that the size is wrong and he needs a bigger size, can one charge a 10% handling fee on the timber returned?
Answer
Charging a handling fee on the returned item is not permissible. The handling fee which the client is charged is riba (interest).
And Allah Ta'ala (الله تعالى) knows best.
References (Arabic / Urdu sources)
(فإن شرطا أكثر منه أو أقل فالشرط باطل ويرد مثل الثمن الأول) ... إذا ثبت هذا نقول إذا شرط الأكثر فالإقالة على الثمن الأول لتعذر الفسخ على الزيادة إذ رفع ما لم يكن ثابتا محال فيبطل الشرط لأن الإقالة لا تبطل بالشروط الفاسدة (الهداية 3/69-70)
- Answered by
- Mufti Zakaria Makada
- Checked & approved by
- Mufti Ebrahim Salejee (Isipingo Beach)
Where scholars differ, it’s safer to take the more cautious view.
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Source: Mufti Online — Madrasah Ta'leemuddeen — https://muftionline.co.za/node/4213
Fatawa SA: https://fatawa.co.za/fatwa/muftionline-4213
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